FREE SHIPPING ON ALL ORDERS OVER £50
Back to top
  /  RETURN POLICY

RETURN POLICY

RETURN POLICY

 

Last updated November 02, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at sales@www.blackburnhydroponics.co.uk to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

 

Blackburn Hydroponics

Attn: Returns

RMA #

unit 9

Bruce Street

Blackburn, BB1 3EE

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

 

EXCEPTIONS  

 

The following items cannot be returned or exchanged:

 

  •     Any used items

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

Please Note

 

  •        We will offer to pay for return if the return is our responsibility (e.g. Wrong item sent)

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

07563579488

sales@www.blackburnhydroponics.co.uk

 

Mini Cart 0

Your cart is empty.